Our Commitment To You

At Taylor Company, “serving you” is at the heart of everything we do. We’re committed to making equipment that helps your business succeed — and changing the game when it comes to service and support.

We build some of the most advanced foodservice equipment available. That means Taylor® equipment not only produces food that is safe to eat, but just as important, our engineers continually look for ways to make Taylor equipment safer and easier for your employees to operate.



With over 6,500 factory-trained technicians in 125 countries, our highly responsive supply chain means we’re there for you when you need us. We can even help with consumer insights, staff training, and menu development.

5 Point Promise

When you contact a Taylor Factory Authorized Distributor for equipment service, you get more than just Genuine Taylor parts. You get the Taylor 5 Point Promise, which is a commitment to service your equipment with courtesy, professionalism, thoroughness, and exceptional product knowledge and technical expertise.

5 Point Promise from Taylor Company:

  1. We ask for the manager and introduce our self.
  2. Clarify & confirm the issue.
  3. Diagnose & repair the problem.
  4. Do something extra.
  5. Thoroughly explain the work ticket.

To learn more about Taylor Company click here